TV-SOUNDBOX ™ – Wireless TV Speaker w/ Optical and Analog Inputs – Model TV-SB
Q:I want to be able to hear my TV at various locations in my home without moving the Receiver. How can I do that?
A: The It’s easy. Purchase additional Receivers (you have as many as you wish) from Serene. The set-up is simple.
Q: I want to put the Receiver at a fixed location, what do I have to do?
A: That is easy. Just purchase an AC adapter from Serene and plug it into the Receiver as a power source and for recharging the battery. That way, you don’t need to put the Receiver on the Base for recharging.
Q: How do I know that the battery is running low?
A: The low battery/charging indicator on the Receiver will blink.
Q: How do I know that the battery is fully charged?
A: The low battery charging indicator will stay steadily lit.
Q: What type of battery is used?
A: A lithium-ion rechargeable battery is built-in to the Receiver. It will run for 8 hours (typical usage) before you need to recharge.
Q: I What is the range of the Receiver?
A: The Receiver was designed for long-range operation; it should cover every corner of a typical house and more. (Up to 30m/100 feet in open areas)
Q: Do I need to take the receiver off of the transmitter once it is fully charged?
A: We advise you to remove the receiver off of the charging base once fully charged to prevent the unit from possible overcharging that may shorten the battery life of the unit.
Q: Can you purchase the battery separately for the TV Soundbox?
A: No. Due to strict UPS and postal office shipping regulations that are in place, these batteries are not available for purchase.
Q: How can you get a battery replacement for the TV Soundbox?
A: You will need to send the unit for repair to Serene Innovations- so that we can replace the battery. You need to contact our Customer Service Representative to create a repair ticket for the repair.
Q: Can the TV Soundbox work with Streaming Channels (i.e. Netflix, Hulu)?
A: Yes. TV Soundbox must be connected via optical- digital audio-out port in order to work with built-in TV applications. (i.e. Hulu, Netflix, etc.)
Q: Why do I have to connect to the TV’s optical- digital audio out port for the Streaming Channels?
A: We notice that some Streaming Channels only provide the sound output on the TV’s optical digital audio out ports but not on its analog output port
Q: I have a TV Soundbox but there is no sound. I connected it to the back of the Television, but still no sound. I do have a cable box, what can I do?
A: Connect the TV Soundbox to the source of where the channels are being played, to the Audio Out (Red and White Color) Port or Optical- Digital Audio Out port
Q: How long can the TV Soundbox run on battery?
A: Approximately 8 hours of continuous use.